MUSIC, ADVERTISING & BRANDING | PRESENTER LED RADIO | VIDEO | 3D ANIMATION | PODCASTS | VIRTUAL REALITY | AV EQUIPMENT
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communication & the
customer experience with
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BRAND ENGAGEMENT THROUGH RESULTS DRIVEN AUDIO AND VISUAL CONTENT
WE PARTNER WITH LEADING BRANDS
ALWAYS THE LEADER. JD X
Walk into a JD Sports store and you will experience one of the best soundscapes on the high street! JD X is a multi channel music experience delivered live from Immedia’s studio complex. Featuring the best and breaking tracks in R&B, Urban, Hip Hop and Grime, JD X is as cool as it gets.
The JD X music experience extends to 21 channels including NBA’s Finest, The Prem Playlist, UK Reppin’ and JD Women amongst others. Each of these channels are integrated into the JD shopping app.
Other features include audio and video shout facility, competitions, trending videos, brand ambassadors and more. Immedia working with JD to extend a programme of multi lingual channel roll out and delivery to additional territories in Europe.
Immedia wins contract to provide Nationwide Live! To all branches across the UK
Nationwide Live! Is a high quality, live, presenter led radio service that enhances the in-branch experience and Nationwide member engagement by offering a range of targeted music and brand appropriate information, as well as amplifying Nationwide’s work in the community.
Richard Newland, Director of Branch Transformation at Nationwide Building Society, commented: “As part of our branch investment programme we looked at introducing radio into our branches. In December 2016 we partnered with Immedia to trial the concept. The feedback we received from our people and members was really positive and we decided to roll it out across our network.
Alongside the team at Immedia, Nationwide Live! has now been installed in over 600 of our branches and we continue to work with them to produce creative and engaging content which is in line with our brand and style.”
Multichannel OMNI solutions provider Immedia Group will be creating video content to highlight FIFA’s partners and sponsors presence and participation at the tournament, as well as capturing on-site and behind-the-scenes footage in and outside of the host stadia. The team will film on location across all nine cities and twenty-four games for the month of the tournament.
Keith Robertson, General Manager, AVC Immedia commented: “The surging interest in women’s football makes this year’s world cup a pinnacle moment for the sport, and we’re looking forward to working with FIFA to capture the atmosphere and excitement on the ground. Our relationship with FIFA goes back more than 25 years, but we’re as thrilled to be appointed now as we were in 1990 when we were awarded our first contract.”
WHAT THEY'RE SAYING
Nationwide Building SocietyEmployee - Emma
“"Working officially until 12pm today but decided as the tunes are so good on Nationwide Live I will stay logged on and will keep the Bluetooth speaker cranked up to loud until 3pm"”
Headmasters SalonsCustomer & Employee Engagement
“We strive to be at the forefront of advances whether that is new colouring techniques, products that we offer or the client experience in our salons. Our clients are the key to everything we do. Sound is important and we’re excited to have Immedia on board to help us develop this crucial aspect of the customer experience.”
Retail WeekProven To Increase Sales
“Superdrug enjoyed 10% sales uplift across categories of products promoted via Superdrug Live and 70% of stores giving the live broadcast more than 8 out of 10 for keeping teams engaged. Winning Immedia ‘Customer Experience of the Year’ award.”
SubwayGlobal Multi Language Channel
“The whole of Immedia have customer service and satisfaction at the heart of everything they do. Not only that we set certain high expectations Immedia has delivered it and really delivered a best in class solution.”
HSBCPresenter Led Radio
“"HSBCLive! disguises conversations between employees and customer making the experience more private" " We love HSBCLive! and would hate to be without it!"”
BMW and MINI GroupCustomer Engagement Strategy
“Music plays a significant role in our retail customer experience strategy.”
SuperdrugLive Presenter Led Radio
“Immedia have been invaluable in updating our in-store audio proposition. Their product is quite frankly excellent.The live radio format has step changed our in-store experience for both customers and colleagues alike. The day to day working relationship has gone from strength to strength since an impressive roll out schedule with many key stakeholders across our business using the live radio to voice important updates to the entire business in one go.”
Lloyds PharmacyLive Marketing Messages
“Live radio has really improved the atmosphere in the store and I think both the staff and customers get a lot from it. I like the fact you can be informed of live news, information and music while you wait in queue or pick up your prescription.”
SuperdrugEnhancing the Customer Experience
“"The new technology will add an extra element of interaction and fun for customers"”